NDA · GLOBAL TIER-1 TELCO

A global tier-1 telco. 400M+ subscribers.

How NexusHub ships IPTV to hundreds of millions of screens.

47
Markets
99.99%
Uptime (24 months)
12,000+
Content hours ingested/day
8
Client apps shipped

The brief

A global tier-1 telco engaged NexusHub to consolidate a fragmented IPTV estate across seven national business units onto a single middleware, one app codebase, and a shared operator console. The project ran alongside existing STB fleets with no subscriber interruption.

What we built

  • Unified middleware serving 47 markets across 7 business units.
  • Single app codebase shipped to iOS, Android, Smart TV, Fire TV, STB, and Web.
  • Multi-region failover with carrier-negotiated SLAs.
  • Content ingest pipeline handling 12,000+ hours of linear and VOD content daily.
  • Operator console giving regional ops teams real-time visibility into every BU.

How we shipped

Parallel migration — the legacy STB fleet continued operating while the new stack ramped subscribers quarter by quarter. Zero service interruption over the 18-month rollout. Operational ownership transferred to the client's internal teams after 6 months of shadow operations.

Platform footprint
Regions
4 primary · 7 DR
Apps shipped
8
Content hours/day
12,000+
Live uptime (24 months)
99.99%
Support model
24/7 · 1-hour SLA
FAQ

Questions about this deployment.

How long did the tier-1 telco deployment take?
The full multi-region rollout took 18 months in parallel-migration mode. The first market launched in 45 days. Subsequent markets followed at 1-2 week cadence. Operational ownership transferred to the carrier's internal teams after 6 months of shadow operations.
How was service continuity handled during migration?
Zero service interruption across the 18-month rollout. The legacy STB fleet continued operating while the new NexusHub stack ramped subscribers quarter by quarter. Both stacks ran in parallel until each region passed its acceptance criteria.
What is the deployment uptime since go-live?
99.99% uptime over 24 months of rolling production operation, validated by independent monitoring (Pingdom + Datadog) cross-referenced against the NexusHub operator console.
How many client apps were shipped?
Eight client apps from a single codebase — iOS, Android, Android TV, Apple TV, Fire TV, Tizen, webOS, and Web. All apps share one update channel.
What is the daily content ingest volume?
Over 12,000 hours per day of linear and VOD content. Ingest pipeline auto-scales during major sporting events to handle 5x peak loads.
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